Our FAQs

Please order your waist size, which is normally the same as the usual jean or trouser size you wear. See our video here for a guide to how we measure our belts. You can select a size required from the drop down menu on the belt product page.

To compare our belt sizing to an existing belt you own please click here

Yes, all our hardware, from our smallest rivets to our heavy duty buckles are solid brass, we insist on the best, and so should you!

Of course! We are happy to exchange your belt if it doesn’t fit. Please see our Returns Policy for details. Please note:

• Returned goods for exchange must be in unworn, original condition. 
• We are unable to offer a refund of any shipping costs paid.
• Return shipping costs will be applied to International exchanges.
• We are unable to refund shipping costs and any duties paid on International returns.

For information on caring for your Barnes and Moore goods, please see our product care page here

Simply wipe with a damp cloth. Do not wash or dry clean. Waxed cotton can be re-finished when required, using relevant products.

We aim to ship your purchase within 3 working days. Delivery times will vary depending on location. Please see our shipping page for estimated shipping times. We will notify you by email when your goods have been despatched and also provide tracking details for your order.

We accept all major credit/debit cards: Visa, MasterCard, American Express and Discover as well as PayPal payments. Please note that delivery of orders paid via PayPal eCheck will take an additional 4 to 9 business days to allow for the eCheck transfer period.

No, you don’t need a Paypal account to use the Paypal payment facility. Please click the Paypal option at checkout for further details.

Prices shown for International orders outside Europe exclude 20% UK VAT.

Tax for EU orders will be collected at checkout which means NO fees will be payable to the courier prior to delivery.

For international orders outside the EU please note that tax and duties WILL be payable in the destination country and collected by the courier prior to delivery of goods. The rate of tax an duty payable varies depending upon the laws of the destination country.

Unfortunately due to our workload we are unable to supply individual custom made orders. We apologise for any disappointment this may cause.